Balance♡ I received a phone call first thing this morning from the Loomis Express Parcel delivery gentleman letting me know that I had a parcel. I was expecting this parcel, as I ordered the goods and I was also expecting that there would be taxes to pay, as the order had come from the States.
The gentleman on the other end of the phone came across to me as somewhat rude, which rather took my by surprise.
Where is the Balance and how do I find it in the midst of a conversation. This is often the challenge. We often just respond back in the tone or manner in which we feel that the conversation was relayed.
Instead, I took a deep breathe; to balance my energy. I then responded in a manner that was not confrontational back to him. It reminded me, when as a child, my mother always said, 'Two wrongs don't make a right.' This is true. HOWEVER, we are often not guided to respond or react in a manner that does make it 'right.' We know it's true, we just don't know how to get there, most often when we are either busy, tired, taken by surprise, or all wrapped up in one big emotion.
It's good to remember that we always have a choice. Always. It's a matter of stopping ourselves, right there and then, if only for a second, and responding by going inward. The amazing part of this is that the more we do this (practice), the easier and more fluid it is.
I can project whatever perspective that I feel that this gentleman portrayed and/or I can take offense to his demeanor, OR I can respond back in a manner that reflects me. His emotions and feelings are not mine, nor am I required to take them on. I consciously realized that I had a choice and a solution, which was voiced with respect and non-judgment.
It doesn't matter how or why he approached the conversation as he did. I am not required to become a part of his drama or life experiences to date; but I can help him create a new experience. One in which sees the customer that is compliant and happy.
Just now, the nice gentleman called me back; he had another parcel (I was expecting this as well!).
What a difference one conversation can make.
Live the life that you want to live. Many people post beautiful and wonderful sayings on how they think, feel and believe that they should live and want to react, but not all actually live consciously in line with what they truly think, feel, and believe. They may not have the tools to know how.
It is an effort, a completely conscious one. One that requires dedication. One that requires being really really kind to yourself. Don't beat yourself up if you 'slip up.' merely strive to do better the next time. Keep doing so until it's as natural as breathing.
Remember, as a child learning to ride a bicycle? One pedal at a time until it becomes one natural fluid movement.
When I taught the kids to ride a bike, I did so on the grass first, where it was soft. That was the first step. The second step was to teach them BALANCE. I did this by teaching them safety; how to fall. I showed them how to put their leg down when they felt unsure. I let them know that this was ok, that even when they were experienced riders, something unexpected could happen causing them to fall. I taught them to ride on the grass, where they were not going anywhere fast and if they forgot and happened to fall, the landing was not so bad. I stood behind them with support and a smile, not with fear or my hands, I gave them the tools that they required to learn. And they did.
Where is the Balance and how do I find it in the midst of a conversation. This is often the challenge. We often just respond back in the tone or manner in which we feel that the conversation was relayed.
Instead, I took a deep breathe; to balance my energy. I then responded in a manner that was not confrontational back to him. It reminded me, when as a child, my mother always said, 'Two wrongs don't make a right.' This is true. HOWEVER, we are often not guided to respond or react in a manner that does make it 'right.' We know it's true, we just don't know how to get there, most often when we are either busy, tired, taken by surprise, or all wrapped up in one big emotion.
It's good to remember that we always have a choice. Always. It's a matter of stopping ourselves, right there and then, if only for a second, and responding by going inward. The amazing part of this is that the more we do this (practice), the easier and more fluid it is.
I can project whatever perspective that I feel that this gentleman portrayed and/or I can take offense to his demeanor, OR I can respond back in a manner that reflects me. His emotions and feelings are not mine, nor am I required to take them on. I consciously realized that I had a choice and a solution, which was voiced with respect and non-judgment.
It doesn't matter how or why he approached the conversation as he did. I am not required to become a part of his drama or life experiences to date; but I can help him create a new experience. One in which sees the customer that is compliant and happy.
Just now, the nice gentleman called me back; he had another parcel (I was expecting this as well!).
What a difference one conversation can make.
Live the life that you want to live. Many people post beautiful and wonderful sayings on how they think, feel and believe that they should live and want to react, but not all actually live consciously in line with what they truly think, feel, and believe. They may not have the tools to know how.
It is an effort, a completely conscious one. One that requires dedication. One that requires being really really kind to yourself. Don't beat yourself up if you 'slip up.' merely strive to do better the next time. Keep doing so until it's as natural as breathing.
Remember, as a child learning to ride a bicycle? One pedal at a time until it becomes one natural fluid movement. When I taught the kids to ride a bike, I did so on the grass first, where it was soft. That was the first step. The second step was to teach them BALANCE. I did this by teaching them safety; how to fall. I showed them how to put their leg down when they felt unsure. I let them know that this was ok, that even when they were experienced riders, something unexpected could happen causing them to fall. I taught them to ride on the grass, where they were not going anywhere fast and if they forgot and happened to fall, the landing was not so bad. I stood behind them with support and a smile, not with fear or my hands, I gave them the tools that they required to learn. And they did.
